Protect Your Hosting with Our Comprehensive Security Plan
To minimize security risks, a comprehensive security approach is essential. Our security measures are developed based on a precise identification of system threats.
Security Objectives, Secure Your Hosting
Privacy – Only authorized users will have access to information within our infrastructure and systems
Integrity – Data and information within our infrastructure are protected against unauthorized tampering
Data Protection – Data in the systems cannot be damaged, erased, or obliterated
Identification and Authentication – Confirms the user’s identity to prevent impersonation
Network Service Protection – Safeguards networking equipment from malicious hacks or attacks that compromise uptime
Our Comprehensive Security Framework
Our Security platform utilizes multiple layers of protection, including Security Systems and Equipment1, Security Procedures and Practices2, and Auditing Processes3, to deliver unmatched security for our services. The platform addresses security across 7 distinct levels
Secure Your Hosting Datacenter Security
Our worldwide datacenter collaborations stem from a thorough due diligence process. Security and stability are paramount in this evaluation. Each datacenter features surveillance cameras, biometric locks, access control policies, restricted entry, security staff, and other standard security measures and protocols.
What sets us apart is that our due diligence process includes evaluating the datacenter’s proactive approach to security. We assess this by reviewing past practices, customer case studies, and the time spent on security research and study.
Network Security
Our global infrastructure includes DDOS mitigators, Intrusion Detection systems, and Firewalls at both the edge and Rack levels. These deployments have withstood numerous hacking and DDOS attempts (up to 3 in a single day) without any performance degradation.
Firewall Protection – Our 24/7 firewall protection system offers top-notch security for your perimeter, providing an excellent first line of defense. Utilizing advanced, adaptive inspection technology, it protects your data, website, email, and web applications by blocking unauthorized network access. It ensures secure connectivity between your data servers and the Internet by enforcing security policies created by experts.
Network Intrusion Detection System
Our system offers swift, precise, and thorough protection against targeted attacks, traffic anomalies, unknown worms, spyware/adware, network viruses, rogue applications, and other zero-day exploits. Utilizing advanced high-performance network processors, it performs thousands of checks on each packet flow simultaneously without noticeable latency. As packets traverse our systems, they are thoroughly examined to identify if they are legitimate or harmful. This instant protection method is the most effective way to prevent harmful attacks from reaching their targets.
Protection against Distributed Denial-of-Service (DDoS) Attacks – Denial of Service is currently the leading cause of financial losses from cybercrime. The aim of a Denial-of-Service attack is to disrupt your business by halting the operation of your website, email, or web applications. This is done by targeting the servers or network hosting these services and overloading crucial resources like bandwidth, CPU, and memory. Common motives for such attacks include extortion, boasting, political messages, harming competitors, etc. Any organization connected to the Internet is susceptible to these attacks. The business impact of significant, prolonged DoS attacks is enormous, leading to lost profits, customer dissatisfaction, reduced productivity, and more due to service unavailability or degradation. In most cases, a DoS attack could also result in the largest bandwidth overage invoice you have ever seen.
Our Distributed Denial-of-Service protection system
Offers unparalleled defense against DoS and DDoS attacks on your online infrastructures, including websites, email, and critical web applications. Utilizing advanced technology, it automatically activates upon detecting an attack. The DDoS mitigator’s filtering system blocks nearly all malicious traffic while permitting legitimate traffic to the greatest extent. These systems have successfully shielded numerous websites from significant outages caused by attacks exceeding 300+ Mbps, enabling organizations to concentrate on their business operations.
Host Security
Host Based Intrusion Detection System – With tools now capable of bypassing perimeter defenses like firewalls, it is crucial for enterprises to implement a Host-based Intrusion Detection System (HIDS). This system focuses on monitoring and analyzing the internals of a computing system. Our HIDS helps detect and locate changes to system and configuration files, whether accidental, due to malicious tampering, or external intrusion. It uses heuristic scanners, host log information, and monitors system activity. Rapid detection of changes reduces potential damage, troubleshooting, and recovery times, thereby enhancing security and system availability.
Hardware Standardization- We have standardized our hardware vendors to those with proven high security standards and quality support. Our infrastructure and datacenter partners primarily use equipment from Cisco, Juniper, HP, and Dell.
Software Security Secure Your Hosting
Our applications operate on a wide range of systems and server software, including different versions of Linux, BSD, and Windows. We use various server software such as Apache, IIS, Resin, Tomcat, Postgres, MySQL, MSSQL, Qmail, Sendmail, Proftpd, and more. By adhering to a process-oriented approach, we ensure the security of our diverse software portfolio.
Prompt Implementation of Updates, Bug Fixes, and Security Patches – Our servers are configured for automatic updates to guarantee they always have the most recent security patches and quickly address any new vulnerabilities. Most intrusions stem from exploiting known vulnerabilities, configuration mistakes, or virus attacks where solutions already exist. According to CERT, these incidents affect systems and networks that have “not consistently” applied the available patches.
We recognize the importance of effective patch and update management. As operating systems and server software become increasingly complex, each new release contains security vulnerabilities. New security threat information and updates are issued nearly every day. We have established consistent, repeatable processes and a dependable auditing and reporting framework to ensure all our systems remain up-to-date.
Regular Security Scans -
We conduct frequent scans with enterprise-level security software to detect any known vulnerabilities in our servers. These scans utilize the most extensive and current databases of known vulnerabilities. This proactive approach helps us safeguard our servers from potential attacks and maintain business continuity by identifying security gaps or weaknesses ahead of time.
Pre-Upgrade Testing Processes – Software upgrades are frequently released by various vendors. Although each vendor conducts their own testing before releasing an upgrade, they cannot test for interoperability issues with other software. For example, a database vendor may test a new release, but the impact of this release on a production system running multiple FTP, Mail, and Web Server software cannot be directly assessed. Our system administration team documents the impact analysis of various software upgrades and, if any are deemed high-risk, they are first beta-tested in our labs before live deployment.
Application Security
All the application software used on the platform is developed in-house. We do not outsource any development work. Any third-party products or components undergo extensive training and testing, where every aspect of these products is analyzed, and their architecture and implementation are fully understood by our team. This enables us to have complete control over all variables in any product. Our applications are designed using our proprietary Product Engineering Process, which emphasizes a proactive approach to security.
Each application consists of different components like User Interface, Core API, Backend Database, etc. Every abstraction layer has its own security measures, in addition to those of higher layers. All sensitive information is encrypted. Our engineering and development practices guarantee top-level security for all application software.
Personnel Security
The most vulnerable part of the security chain is always the trusted individuals. This includes personnel, development staff, vendors, and anyone with privileged system access. Our Holistic Security Approach aims to reduce the risks posed by the “Human Factor.” Information is shared strictly on a “need-to-know” basis, and authorization ends once the requirement expires. Personnel receive specific training on security measures and the importance of adhering to them.
All employees with administrative access to our servers undergo a thorough background check. Companies that neglect this are risking their customers’ sensitive and crucial data. Regardless of the investment in advanced security measures, a single wrong hire with sufficient access can inflict more harm than any external threat.
Secure Your Hosting Security Audit Processes
For a widespread network of globally distributed servers, audit processes are essential to ensure consistent replication and discipline. All servers patched regularly? Backup scripts running continuously? Are offsite backups rotated as needed? Thorough reference checks conducted on all personnel? Is the security equipment sending timely alerts?
Similar questions are routinely checked through an out-of-band process involving investigations, surveys, ethical hacking, interviews, etc. Our audit mechanisms notify us of any issues in our security processes before they are detected by external users.
