Trustify Hosting
Fair Use Policy

Fair Use Policy Understanding the Concept of “Fair Use”

At Trustify Hosting, we are dedicated to providing an exceptional experience for our clients.

Fair Use Policy

At Trustify Hosting, we are dedicated to providing an exceptional experience for our clients. This Fair Use Policy guarantees that all users have equitable and reliable access to our network services.

Purpose and Scope Fair Use Policy 

We specialize in web hosting services. This Fair Use Policy defines the proper use of our network resources to meet our web hosting clients’ needs and prevent misuse.

Web Hosting Usage

Clients have unlimited network access for standard web hosting tasks. This covers web data transfers, updates, and all activities necessary for managing and maintaining a website on a Trustify Hosting VPS, virtual dedicated server, or baremetal dedicated server.

Fair Use Policy  Restrictions on Network Usage

a. Proxies, VPNs, and Tunneling: Clients can establish proxies, VPNs, or tunneling services on their servers but are limited to a monthly data transfer cap of 10TB. Surpassing this limit may lead to temporary throttling, extra fees, or service suspension if considered high risk.

b. Media Streaming Services: Hosting media streaming services on our network is strictly banned. This includes, but is not limited to, video streaming, music streaming, and live broadcasting platforms.

c. Speed Test Servers: Hosting speed test servers or similar bandwidth-measuring tools using our network resources is not allowed.

Fair Use Policy Monitoring and Enforcement

We continuously monitor network traffic to ensure adherence to this Fair Use Policy. Clients who violate this policy may receive a warning, experience temporary reductions in their network speeds, or, in extreme cases, have their accounts suspended. We prioritize transparent communication and will attempt to contact any client in violation of this policy before taking any action.

Queries and Clarifications

If you have any questions about an activity or usage, please reach out to our support team. We are here to assist, aiming to provide every client with the necessary resources while preserving our network’s integrity and performance.

Policy Review

Trustify Hosting reserves the right to periodically review and update this Fair Use Policy to address evolving technologies, challenges, and client requirements. Clients will be informed of any major changes.

Customer Responsibility for Their Users

Trustify Hosting customers are accountable for their users’ activities. By using Trustify Hosting services, clients agree to ensure their users comply with this policy. Complaints regarding the users of a Trustify Hosting client will be sent to the client’s postmaster for resolution. If the Acceptable Use Policy is violated, Trustify Hosting may terminate services or take necessary actions to prevent further violations, without notice.

Last Updated on November 28th, 2024